If you think an email you have received is a phishing attempt or is spam, it is important to report the email through the proper channels. This will help the appropriate teams stop the email from being sent to others and the email can often be purged from mailboxes that already received it.
***OIT has changed how you should report these types of emails.***
Outlook Users
- It is now easier to report phishing and junk (spam) emails.
- If you suspect that the email is phishing or junk and have questions, you can forward the message to me.
- This will allow me to determine if the message is phishing, junk, or a non-threat.
- If there are widespread questions about the same email, I will pass the information along to the UTIA community so that everyone is aware.
- Please use the “Report” button with the red shield and exclamation point that is in the Outlook ribbon.
- When you click the down arrow under “Report,” you will see the option to choose “Report Phishing” for phishing attempts, or those emails that have links or attachments asking you to take action.
- When you click the down arrow under “Report,” you will also see the option to choose to “Report Junk” for those annoying, unsolicited non-UT emails you just don’t want to have filling up your inbox.
- This Report button is not available with any version of Outlook other Microsoft 365, which is the latest version.
- To find out which version of Outlook you are using, click Help at the top of the Ribbon, then click the Help Button and type version in the search box.
- If you are using any version of Outlook other than Microsoft 365, please see that this is updated as soon as possible.
- If you are with the UT College of Veterinary Medicine, the CVM Support group will help you will this.
- If you are with UT Extension or UT AgResearch and Education Centers across the state, your regional IT staff will help you with this.
- If you are located on the Knoxville campus or one of the Knoxville-area locations that gets assistance from the UTK’s OIT Desktop Support, please call (865) 974-9900if you need help.
- If you have been approved to use an older version for a valid reason, then you will have to start reporting phishing and junk email by going to https://outlook.com and signing in to your Microsoft account, then you will find the red Report button on the ribbon.
- And if you are using the appropriate Microsoft 365 version of Outlook and the Report button is grayed out, you must use “New Outlook” and not “Classic Outlook”, and you can change this in the top right corner of the Outlook window.
