If you think an email you have received is a phishing attempt or is spam, it is important to report the email through the proper channels. This will help the appropriate teams stop the email from being sent to others and the email can often be purged from mailboxes that already received it.
***OIT has changed how you should report these types of emails.***
Outlook Users
- It is now easier to report phishing and junk (spam) emails.
- If you suspect that the email is phishing or junk, you can forward the message to me first.
- This will allow me to determine if the message is phishing, junk, or a non-threat.
- If there are widespread questions about the same email, I will pass the information along to the UTIA community so that everyone is aware.
- UTK’s OIT has asked that you use the new built-in button in Outlook for reporting.
- Please use the “Report” button with the red shield and exclamation point that is in the Outlook ribbon.
- When you click the down arrow under “Report,” you will see the option to choose “Report Phishing” for phishing attempts, or those emails that have links or attachments asking you to take action.
- When you click the down arrow under “Report,” you will also see the option to choose to “Report Junk” for those annoying non-UT emails you just don’t want to have filling up your inbox.
